Shipping Policy

Order Processing
– Orders are processed within 1-2 business days after receiving payment confirmation.
– You will receive a confirmation email with your order details and tracking information once your order has been shipped.

Shipping Charges
– Shipping charges are calculated at checkout based on the delivery location and the size/weight of your order.
– Free shipping is available on orders above ₹500.

Shipping Locations
– We currently deliver across India.
– If your location is not serviceable, you will be notified at checkout.

Delivery Time
– Standard Delivery: 6-10business days.
– Express Delivery: 4-6 business days (additional charges apply).
– Delivery times may vary based on your location and shipping method selected at checkout.

Tracking Your Order
– Once your order is shipped, you will receive a tracking link via email/SMS to monitor your shipment’s progress.

Undeliverable Packages
– If a package is undeliverable due to an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges may apply for resending the package.

International Shipping
– Currently, we do not offer international shipping. Stay tuned for updates as we expand our services!

Delays and Exceptions
– Delivery may be delayed during peak seasons, holidays, or due to unforeseen circumstances such as weather or strikes.
– In such cases, we will keep you updated about your order status.

Damaged or Lost Packages
– If your package arrives damaged or is lost during transit, please contact our support team at chhaapawala@gmail.com within 48 hours of delivery.
– We will initiate an investigation and ensure a resolution.

Contact Us
If you have any questions or concerns about our shipping policy, feel free to reach out at:
– Email: chhaapawala@gmail.com
– Phone: +91-7488223130